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Services supplied by RBM
At RBM, we service, maintain and repair all equipment marketed. We also offer I.T. Support for connected equipment, site survey and solution evaluation services, and gaming equipment maintenance.
Training your Staff
On site customer training is the first service we provide after your new equipment is installed. A specialist RBM Customer Training Officer will instruct personnel in normal operating procedures, simple maintenance such as Toner replacement, and how to rectify miss feeds and avoid difficulties.
Service Hotlines:
Phone: 4999 2208 - or - 4999 2209
One call is all it takes to activate the fastest copier service organisation in Central Queensland. Your Hotline call is picked up by one of our dedicated service controllers who log the details into our industry specific software before dispatching the nearest service engineer to you. The majority of copier problems are solved on the spot using equipment and spare parts stored in the technician's vehicle.
Servicing Partnership
To ensure maxumin Copier performance the RBM Service Computer system calculates the average number of copies you make over a period of time and set up a regular service maintenance call schedule.
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